Thursday, September 2, 2010

Associate Director, North Side Christian Health Center - Pittsburgh, PA

Posted: 9/2/10

Associate Director

North Side Christian Health Center located in Pittsburgh PA is seeking an Associate Director who has, in addition to all the necessary qualifications, a desire to be a part of a mission driven organization

POSITION SUMMARY
Responsible for planning, leading, directing, and achieving all business and operational results associated with functional areas as assigned.  Ensure all health center operations meet community needs, and that all services are delivered in an efficient, productive, compliant and effective manner.  As a member of the senior management team, contributes to the organizational and strategic planning of the organization.

PRIMARY ACCOUNTABILITIES
Management of Business Operations

1. Ensure all health center operations are managed and perform within regulatory and accreditation standards, corporate policies, quality initiatives and standards, and related measures.
2. Collaborate with the Medical Director to ensure all clinical staff are appropriately trained, assessed and prepared to deliver clinical care and services.
3. Work with the Medical Director and other leaders to ensure the organization demonstrates a professional atmosphere and a culture resulting in positive provider/associate relations. 
4. Annually designs a work plan for improvement of clinical operations in association with Executive, and senior management team that supports the goals and HRSA requirements of the organization
5. Displays strong knowledge and experience in continuous improvement of operations and some knowledge of effective performance measurement.
6. Creates systems to find most efficient product, equipment, supplies or tests that effectively mobilize resources to prevent delays and/or unnecessary resource usage.
7. Maximizes operational productivity through efficient actions, time management and continuous process improvement.

Supervision and Human Resource Management

1. Accurately designs and measures key parameters of performance and provide regular feedback to relevant staff and personnel.
2. Supervises staff in accordance with NSCHC’s policies and procedures and applicable laws. This includes hiring, orienting, training, delegating, coaching, and performing timely performance evaluations.
3. Shares expertise and collaborates with organization staff at every level in a positive and compassionate manner.
4. Represents NSCHC in the community and among other health centers in a positive manner.
5. Works as a staff liaison to relevant board committees.

SPECIALIZED SKILLS & KNOWLEDGE

1. Must demonstrate a strong knowledge of process improvement and facilitation, excellent communication and problem solving skills, and have a ‘team’ concept attitude.
2. Must work collaboratively with clinical directors in design of clinic operations and function effectively within a senior management team responsible for success of the organization as a whole.
3. Must be clear about staff expectations, accountability, and committed to effective, just and collegial performance improvement.
4. Must be competent in general office skills such as computers (electronic medical records, practice management & Microsoft Office products).
5. Must be able to organize and prioritize work load. Must maintain an effective and positive professional working relationship with staff and patients.
6. Must have the ability to understand and respond effectively and with sensitivity to special populations served by North Side Christian Health Center.

QUALIFICATIONS

1. Minimum of a Bachelor’s degree required in health management, business management or related field.
2. Strong operational experience: ideally has worked in a senior management role for 10+ years in a socially responsible organization with progressive experience leading to at least three years experience in operational/administrative management.
3. Skills should include organizational development, personnel management, budget and resource development, and strategic planning; demonstrated success developing and monitoring systems to manage both operational and programmatic work that involve high levels of collaboration
4. Excellent people skills, with an ability to partner with a dynamic leadership team.
5. Personal qualities of integrity, credibility, and commitment to the mission of NSCHC
6. Flexible and able to multi-task; can work within an ambiguous, fast-moving environment, while also driving toward clarity and solutions; demonstrated resourcefulness in setting priorities and guiding investment in people and systems.

TO APPLY:  Interested candidates should submit a resume and letter of interest including salary history and three professional references to North Side Christian Health Center, ATTN: Floyd A. Cephas, 816 Middle Street, Pittsburgh, PA 15212.

Salary will be based on experience and be competitive with regional salary benchmarks. Visit www.nschc.org for more information. North Side Christian Health Center is an Equal Opportunity Employer.

DEADLINE: Opened until filled.

Please mention that you heard about this opportunity from Dewey & Kaye Jobs Watch in your cover letter when applying for this position.

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